Privacy Policy

Effective Date: October 26, 2023

Welcome to lumivance.top, operated by Kozluolu. This Privacy Policy describes how Kozluolu (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from lumivance.top (the “Site”).

1. Information We Collect

1.1. Personal Information You Provide

When you visit the Site, make a purchase, or attempt to make a purchase, we collect certain information from you, including:

  • Contact Information: Your name, billing address, shipping address, email address, and phone number.
  • Payment Information: Credit card numbers, debit card numbers, or other payment details (processed securely by third-party payment processors). We do not store full payment card details on our servers.
  • Account Information: If you create an account, we store your username and password (hashed).
  • Communications: Records of your correspondence with us, such as customer service inquiries.

1.2. Information Collected Automatically

When you access or use our Site, we automatically collect certain information about your device and your activity on the Site:

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Data: Information about how you interact with the Site, including the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

1.3. Cookies and Tracking Technologies

We collect information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Fulfillment: To process and fulfill your orders, communicate with you about your purchase, and arrange for shipping.
  • Customer Service: To respond to your inquiries, provide support, and manage your account.
  • Improvement of Services: To analyze how our customers browse and interact with the Site, to assess the success of our marketing and advertising campaigns, and to improve our Site and offerings.
  • Marketing and Promotions: To send you marketing and promotional communications about our products, services, and offers that we believe may be of interest to you, in accordance with your preferences.
  • Security and Fraud Prevention: To screen our orders for potential risk or fraud, and to protect the security and integrity of our Site.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with third parties for the purposes described above:

  • Service Providers: We share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and customer support.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized data that cannot be reasonably used to identify you with third parties for various purposes, including analytics and marketing.

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

4. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Correction: You have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.
  • Opt-Out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly. Please note that even if you opt-out, we may still send you non-promotional communications, such as order confirmations or transactional notices.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please be aware that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
  • Data Portability: In some jurisdictions, you may have the right to request a copy of the personal information you have provided to us in a structured, machine-readable format.
  • Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

7. Third-Party Links

Our Site may contain links to websites operated by third parties. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and revise the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Company Name: Kozluolu
  • Address: 650 Malvern Street, Montgomery, AL, US
  • Email: [email protected]
  • Phone: +15661832315